One of my favorite bloggers, Joel Spolsky, wrote:
Many companies that have gone bust didn’t die because of the recession. They failed for one reason: They treated customers poorly
Read the rest of this entry »
One of my favorite bloggers, Joel Spolsky, wrote:
Many companies that have gone bust didn’t die because of the recession. They failed for one reason: They treated customers poorly
Read the rest of this entry »
In the comments following this article, I found this little quote, which says what I was trying to say a few days ago, but more concisely.
The root cause of the world economic collapse was a socioethical malaise rooted in greed. Now it appears that this wasn’t limited to the financial sector.
via Elsevier published 6 fake journals :The Scientist [7th May 2009].
And the hits just keep on coming …We talked a few days ago about the Australasian Journal of Bone and Joint Medicine, a peer reviewed medical journal that was not peer reviewed, not very medically authoritative and not much of a journal.
Today it got worse.
First we had the term First Lady. And that was good. Sounds a bit elitist, I suppose, but the idea was respect for the position and unacknowledged time and energy. The First Lady is more or less an official position. There’s an Office of the First Lady. She has staff.
Then we had the First Family. And that was OK, I guess. No official position, no staff, no office, so it’s not really the same. But you can stretch the point that far, I guess.
Then we had the First Dog!
Read the rest of this entry »
I gather the point was to produce marketing information referencing, as an authority, this so-called peer reviewed medical journal. It does make me question 2 things, though. Who inside Merck is in charge of corporate responsibility, and who in the regulatory agencies is watching out for false or misleading advertising?
Any time a significant service is presented to the consumer as free of cost, it likely is costing something and someone somewhere else. The trick is to find that somewhere else and decide if you’re OK with that. In more than a few cases recently, I don’t think you should be.
We’re starting to see rumblings of the cascade failure I wrote about previously.
Suppliers may go bankrupt because of the bankruptcy filings above. Suppliers may hold off on shipping parts without assurances they aren’t going to lose money in the bankruptcy. Either action idles assembly plants, cutting off the cash flow the car company needs to emerge from bankruptcy.